Privacy Statement

1. Introduction and Scope

Capers Consulting, LLC, located at 15211-C Lord Howe Way, Brandywine, Maryland 20613, operates and manages the following websites: https://capersconsulting.com, https://coreworkforcesolutions.com, and https://ampacleadership.com. This unified Privacy Statement applies to all websites and services operated by Capers Consulting, LLC, including its affiliated brands Core Workforce Solutions and AmPac Leadership. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and relevant United States privacy regulations.

2. Information We Collect

We collect personal data that you voluntarily provide to us through forms, sign-ups, surveys, and account registration, as well as data automatically collected through cookies and analytics technologies. This may include your name, contact information, IP address, browser type, payment details, and user behavior data. We also collect information when you interact with our chatbots, AI assistants, or embedded third-party content.

3. How We Use Personal Data

We use your data to provide and improve our services, communicate with you, process payments, personalize experiences, analyze site usage, and comply with legal obligations. Data may also be used for marketing, service improvement, and security monitoring.

4. Legal Bases for Processing (GDPR)

Under the GDPR, we rely on one or more of the following legal bases to process your personal data: (a) your consent; (b) contractual necessity; (c) compliance with legal obligations; and (d) legitimate interests.

5. Data Sharing and Third Parties

We may share your information with trusted service providers that assist in operating our websites, processing payments, sending communications, or performing analytics. These third parties are required to protect your information and use it only for the purposes for which it was disclosed.

6. Cookies and Tracking Technologies

Our websites use cookies and similar technologies to enhance user experience, analyze trends, and administer the site. You can control or disable cookies through your browser settings. Disabling cookies may affect certain functionalities.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. User account and transactional data are retained for legal and administrative record-keeping.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also object to processing, request data portability, or withdraw consent at any time. Residents of certain U.S. states may have additional rights under state privacy laws.

9. International Data Transfers

We may transfer your personal data to countries outside your jurisdiction, including to the United States, where data protection laws may differ. We take appropriate safeguards to ensure your data remains protected in accordance with this policy.

10. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access control, and secure data storage.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.

12. Automated Decision-Making and AI Disclosure

Certain interactions on our websites may involve automated tools, such as AI chatbots or virtual assistants, designed to improve your experience. These systems may process user inputs but do not make decisions with legal implications without human oversight.